The Senior Center of the
Kingsbury & Fort Edward Area, inc
Get the Scoop: Essential Resources for Aging with Ease!
Legal Information
Here we tackle important Legal Matters that can be tricky to navigate.
Title VI
Senior Center of the Kingsbury & Fort Edward Area, Inc. operates its programs and services without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Senior Center of the Kingsbury & Fort Edward Area, Inc.
Contact John Max McDonnell at (518) 747-9352, Email: Max Mcdonnell or by mail, use this form and send to: John Max McDonnell, Senior Center of the Kingsbury & Fort Edward Area, Inc., 78 Oak Street in Hudson Falls, NY 12839.
A complaint can also be filed directly with the Federal Transit Administration: Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor, TCR, 1200 New Jersey Ave. SE, Washington, DC 20590, and/or The New York State Department of Transportation Department of Transportation, Office of Civil Rights, 50 Wolf Rd, Albany, NY 12232. Email: CivilRights@dot.ny.gov .
ADA Complaint Policy
Senior Center of the Kingsbury & Fort Edward Area, Inc. ADA Complaint Policy and Procedures
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination on the basis of a disability. Senior Center of the Kingsbury & Fort Edward Area, Inc. shall not exclude an individual with a disability, from participating in or be denied the benefits of the services, programs, activities, transit system or a facility. Senior Center of the Kingsbury & Fort Edward Area, Inc. will not discriminate against individuals with disabilities. Any person who believes that they have been discriminated against, or denied access to our services, programs, activities, transit system or facilities because of their disability may submit a complaint directly to the Senior Center of the Kingsbury & Fort Edward Area, Inc.
Service Animal Policy
Animals are not permitted inside of the facility or buses except during approved programs, with the prior consent of the Director of Senior Services. Registered service animals are allowed with appropriate documentation, in compliance with ADA guidelines. See: Service Animals In Public Accommodations Flyer, FTA ADA Circular 4710.1 or visit ada.org.
COMPLAINT PROCEDURES
A written complaint should be made within 30 calendar days of the alleged incident to facilitate a prompt investigation and resolution. The written complaint should be as specific as possible and include the date the incident occurred, names of individuals involved, the facility, programs, services or activities involved, the nature of the problem and a proposed resolution. Include your full name, contact information and best method to reach you.
Mail or email the complaint to:
John Max McDonnell, ADA Coordinator Senior Center of the Kingsbury & Fort Edward Area, Inc., 78 Oak Street in Hudson Falls, NY 12839. Email: John Max McDonnell
If you need an alternative method to provide your complaint, you may contact the ADA Coordinator and either provide a verbal complaint or request information in accessible formats to be able to submit your complaint.
Within 10 days after receipt of the complaint, the ADA Coordinator will contact the complainant, by mail, email, telephone or video conference, to discuss the complaint and to find a resolution. Within 30 calendar days of the discussion, the ADA Coordinator will provide a written explanation on the outcome of the complaint. A summary of the complaint and its closure will be kept for five years. If the complainant is not satisfied with the outcome, the complainant, may appeal the decision, within 45 days to New York State Department of Transportation (see below).
As an alternative to filing an ADA complaint directly with the Senior Center of the Kingsbury & Fort Edward Area, Inc., a complaint may be submitted directly to:
• New York State Department of Transportation Office of Diversity and Opportunity 50 Wolf Road, 6th Floor Albany, NY 12232 (518) 457-1129 Fax (518) 549-1273 OCR-TitleVI@dot.ny.gov
• Federal Transit Administration Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC 20590
Questions concerning this policy and procedures may be directed to John Max McDonnell, ADA Coordinator Senior Center of the Kingsbury & Fort Edward Area, Inc., 78 Oak Street in Hudson Falls, NY 12839. Email: John Max McDonnell